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The AI conversation has moved. Two years ago it was about what the models could do; last year it was about what agents might do; in 2026 it is unmistakably about workflows — how work is structured, who (or what) participates in it, and who designs the paths everything now runs on. For a publication that exists to watch the workflow field, this is the year the rest of the world started watching it too. Five trends stand out from this year's industry research and enterprise dep

Every company has one. The consultant who walked into a mess of spreadsheets and Slack threads and left behind a system people actually use. The ops lead who quietly redesigned intake so requests stopped falling through the cracks. The automation builder whose Make scenarios save a team fifteen hours a week — and whose name nobody outside that team knows. This work is some of the most valuable in modern organizations. It's also almost completely unrecognized. There's no award