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The Best Workflow Practitioners Are Invisible
Every company has one. The consultant who walked into a mess of spreadsheets and Slack threads and left behind a system people actually use. The ops lead who quietly redesigned intake so requests stopped falling through the cracks. The automation builder whose Make scenarios save a team fifteen hours a week — and whose name nobody outside that team knows. This work is some of the most valuable in modern organizations. It's also almost completely unrecognized. There's no award
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